ITIL Foundation Training Course Syllabus


MyAccount \| CartContents \| CheckOut \|

iKompass Course Schedule

CITREP Endorsed PMP Course

2012 Weekend Batch February (Open)
Feb 21 - 24 (Tue - Fri)

PMI-ACP (Agile Certified Practitioner)

2012 Weekdays Batch March (Open)
Mar 20 - 22 (Tue - Thu)

Click here for schedule

iKompass PMI ACP Course is structured to help you earn the credential in 3 to 5 weeks. Read more...

See how you can save 75% from your existing trainings cost. Click here
to find out more...

Click here for more information regarding PMP® Training

Click here for more information regarding our PgMP® Training

Click here for free demo registration of PgMP® e-PREP course

USA	:	+ 1 413 439 1482
UK	:	+ 44 1223790196
Singapore	:	+ 65 66381203
Malaysia	:	+603 7948 5228
Philippines	:	+632 368 5768
India	:	+ 91 80 4040 7507
Indonesia	:	+ 6221 2555 5871
Email	:	contact@ikompass.com

ITIL V3
(Foundation Training)

ITIL V3 Training
(concepts covered)

ITIL V3 Foundation Training
(Course Syllabus)

ITIL V3 Foundation Certificate e-PREP
(Online preparation)

ITIL V3
Foundation Exam

ITIL V3 Foundation Certificate e-PREP (Online preparation)

Duration:	30-60-90 day access
Time:	24/7
Course Structure:	Self Paced Learning
Target Audience:	All IT Professionals
Language:	English
Eligibility Requirements:	None
Technical Requirements:	Head-Sets, Internet Connection

Created by ITIL V3 certified instructors, the ITIL V3 Foundation online course by ikompass is designed in such a way that it covers all the material that a participant would ever need to take the exam. The online training by iKompass is made of 20 hours of ITIL courseware with voice, animations, multi-media and simulations.

Primarily based on the 5 ITIL core books, the iKompass online ITIL course contains case studies covering banking, IT, software, construction, government, and manufacturing and telecommunications industries. The self paced course is broken into modules with each module containing exam questions to test learner's knowledge of the concepts

What learners will get from the ITIL Foundation e-learning course


20 Hours of Multimedia flash based content Illustrations with audio and animations Case studies and examples Simulation exams ITIL foundation questions Instructor support

The online course is developed to provide all the material needed to pass the ITIL foundation exam. Students can pace their studies based on their convenience and knowledge absorption.

ITIL V3 Foundation e-PREP syllabus

Introduction to Service Management
Service Lifecycle
- Service Strategy
- Service Design
- Service Transitions
- Service Operations
- Continual Service Improvements
Key Terminology
Principles and Models of Service Management
ITIL Processes
IT Functions
Roles
ITIL Qualification Scheme
Simulation Exam

Click here to read about the ITIL V3 Foundation Exam

PMI®, PMP®, PgMP® and PMBOK® are registered marks of Project Management Institute, Inc.
ITIL� is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

iKompass ITIL V3 Foundation Certificate e-PREP (Online preparation)